These figures include demonstration data.

Cyber Behaviour Benchmark

Belgium. This is the live view: it changes as people complete the scan, so it is not for quoting.

The question, exactly as 2,719 people saw it

What is the first thing to do if a computer seems to be infected with a virus?
Send an email to the IT department and wait for a reply
14%
Change your password on the affected accounts
13%
Disconnect it from the internet and contact IT correct
46%
Shut the computer down straight away
14%
I don't know what to do
13%
The full spread of answers, not just right and wrong. 13% chose "I don't know what to do", which is a different group from the people who confidently picked a wrong answer: one needs teaching, the other needs correcting. Everyone answered in their own language; the English wording is shown here.

What a participant was told

The feedback shown after answering, verbatim:
Disconnecting from the internet limits malware spreading across the network or contacting the attackers, which is typical of ransomware. Contacting the IT department next lets the incident be handled quickly.
The workgroup wrote these. Showing them beside the national result is how the questionnaire stays theirs.

Where it is weakest

Share who got it wrong, by group. Only groups with enough people and enough organisations appear.
GroupAnswer wrongPeople
Healthcare sector64%221
Financial services sector58%354
Technology sector57%355
250 or more size56%1,204
Education sector55%326
10 to 49 size55%659
Belgium, everyone54%2,719
Professional services sector53%389
Insurance sector52%200
Manufacturing sector51%319
50 to 249 size49%803
Public sector sector48%92
Other sector47%237
Retail sector43%226
2 to 9 size41%34
1 group held back: Just me. They are named rather than left out, so you can tell the difference between still gathering and never measured.
Get a report of your own, and for organisations in Belgium see how yours compares on this. Free, about six minutes per person.See where you stand