Exposed, 0-49. Safe habits are the exception rather than the rule. What protects this organisation is mostly its technology, not what its people do day to day.
Patchy, 50-69. Good habits exist but they are uneven: strong in some people and some topics, absent in others. A Patchy organisation is not careless, it is unmanaged.
Aware, 70-84. Safe habits are normal for most people most of the time, and the remaining gaps are specific rather than general.
Resilient, 85-100. Safe habits hold up under pressure, including among people who are busy, new, or being rushed by someone else.
Held back. Where fewer than 5 organisations sit in a band we do not give the number, because it would point at particular employers. Those bands are shown together as one segment.